Refund Policy for Online E-Book Purchases
Thank you for choosing our E-books. We strive to provide valuable content and a seamless purchasing experience. Please review our refund policy below:
1. Refund Eligibility:
- Refunds are only applicable within 7 days of the original purchase date.
- To be eligible for a refund, the e-book must be in its original, unopened condition.
2. How to Request a Refund:
- To initiate a refund, please send an email to [viveksonisoni400@gmail.com] with the subject line "Refund Request."
- Include your order number and a brief explanation of the reason for the refund.
3. Refund Processing:
- Once your request is received, we will review it and notify you of the approval or rejection.
- If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within 7 business days.
4. Non-Refundable Items:
- We do not offer refunds for e-books that have been opened or downloaded.
- Any additional digital content or resources provided with the e-book are also non-refundable.
5. Technical Issues:
- If you encounter technical issues accessing or downloading the e-book, please contact our support team for assistance before requesting a refund.
6. Contact Information:
- For any questions or concerns regarding our refund policy, please reach out to our customer support at [viveksonisoni400@gmail.com].
Cancellation Policy for Online E-Book Purchases
Thank you for choosing our e-books. We understand that circumstances may arise that require the cancellation of your purchase. Please take a moment to review our cancellation policy below:
1. Cancellation Eligibility:
- You can request a cancellation within 24 hours of placing your order, provided the e-book has not been accessed or downloaded.
2. How to Request a Cancellation:
- To initiate a cancellation, please send an email to [viveksonisoni400@gmail.com] with the subject line "Cancellation Request."
- Include your order number and a brief explanation of the reason for the cancellation.
3. Cancellation Processing:
- Once your cancellation request is received, we will review it and notify you of the approval or rejection.
- If approved, the cancellation will be processed, and a full refund will be issued to your original payment method within 7 business days.
4. Non-Cancelable Items:
- After 24 hours of purchase or if the e-book has been accessed or downloaded, cancellations are not possible.
5. Technical Issues:
- If you encounter technical issues accessing or downloading the e-book, please contact our support team for assistance before requesting a cancellation.
6. Contact Information:
- For any questions or concerns regarding our cancellation policy, please reach out to our customer support at [viveksonisoni400@gmail.com].
7. Policy Changes:
- We reserve the right to modify this cancellation policy at any time. Changes will be effective immediately upon posting on our website.
Thank you for your understanding. We appreciate your cooperation and hope you enjoy our e-books.
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